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We are moving to our new location November 1st. Please read all the details on the gray side menu by clicking on "Nov 1st Move". Help us get ready for the move to our new location! Please pick up as many packages as possible in September!
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Cudaback Location:

1711 Cudaback Ave
Niagara Falls, NY 14303

Phone: 716-282-7447
Fax: 716-282-8632


M-Fri 9AM TO 5PM

Next Holiday Closing:

Oct 29,30,31 For Move

See FAQs for entire list
of holiday closings

Map - CBI USA Warehouse Location

Important Update Regarding Upcoming Move

October 1, 2018

Dear Customers,

The BIG move is finally happening!  Our new Military Road location will be open for business on Thursday, November 1st.

It would be very helpful if you could pick up as many packages as possible from Cudaback Ave. so that we can minimize transfers. The last day to pick up at 1711 Cudaback will be on Saturday, October 27th, 8:00am - 3:00pm. Our package tracking website will also go offline at that point as we start the move.

In order to be able to move and organize all of the packages we will be closed on:

Monday, October 29th

Tuesday, October 30th

Wednesday, October 31st

We will start accepting packages at the new address beginning Tuesday, October 30th.  However, you will not be able to pick them up until Nov. 1st. which is our opening day at the new location.

We will give you the new address the week prior to opening. We cannot take any chances of getting shipments there before that date as we will not be ready to receive them.  

Any packages with 1711 address will be automatically forwarded to our new warehouse only until November 15th so be sure to start using the new address as soon as you receive it.

Also, to keep costs down we  will be implementing a storage policy starting Nov. 1st.  


Storage Fees are as follows:


  • First 180 days (~6 months) package storage - FREE (Does not include skids).


  • After 180 days (~6 months) - .15 cents + tax per day, per package.


  • After 365 days (~1 year)  - your package will be considered abandoned and will be liquidated as we see fit.


This new policy will be effective for all new packages as well as all packages that were received at Cudaback or our old CBI Express Military Rd location.  


To ensure proper notification, the six month window starts once packages are transferred to the new location effective November 1st.


So be sure to pick up all of your old packages before the new storage fees/abandoned package policy are applied to them.


Please check your e-mail and our website for more instructions and details….www.cbisua.com

We are looking forward to serving you at our new location!!

Thank you!

Here’s a list of dates to remember:

  • Week of October 22nd - We will give out the new address


  • Saturday,  Oct. 27th - Last day to pick up at Cudaback Ave.  3pm tracking website unavailable


  • Monday,   Oct. 29th - CBI closed for the move Tracking website available by end of day


  • Tuesday,   Oct. 30th - CBI closed but will accept shipments starting today (no pick-ups)


  • Wednesday, Oct. 31st -  CBI closed but will accept shipments (no pick-ups)


  • Thursday, November 1st - Open for business at 9:00am (Regular business hours).