1342 Military Road Niagara Falls, NY 14304

Our Address is Your Address

Normal Hours

NOTE: Hours are subject to change always review the red Important Information box for latest updates

Monday 10am - 2pm

Tuesday 10am - 2pm

Wednesday 10am - 2pm

Thursday 10am - 6pm

Friday 10am - 2pm

Last Saturday of each month we are open 9am -2pm.

NOTE: November Saturday will be November 21st instead of November 27th

Important Information

Schedule your pickup for 3 or more parcels on our tracking page

FOLLOW US ON INSTAGRAM @CBIUSA.COM

FOR NOVEMBER WE WILL OPEN THE 3RD SATURDAY, NOV. 21, FROM 9AM TO 2PM, INSTEAD OF THE LAST SATURDAY BECAUSE OF OUR THANKSGIVING

CLOSED THURS. NOV 26TH, FRI. NOV. 27TH AND SAT. NOV 28TH FOR THANKSGIVING

Ontario businesses and residents, start using CBI USA’s Mailbox Rental & US Shipping Address services. We offer the perfect temporary spot to store your US purchases until you’re ready to pick them up. Start saving money today!

CBI is conveniently located near the Rainbow, Whirlpool, & Lewiston-Queenston Bridges in Niagara Falls, NY.

CBI provides a physical US Shipping Address where you can have your purchases shipped & stored.

Follow 4 easy steps to get started:

Step 1

Register Today

To start, first register and receive a Private Mailbox Number (PMB#). CBI will need the following information to complete your registration:

  1. A valid email address

  2. A valid physical address

And on your next visit to the CBI warehouse, please bring the following with you to complete the registration process:

  1. A filled out and signed USPS form 1583 (generated during the registration process)

  2. Two forms of ID

To Start The Registration Process: Click Here

By registering for an account you must agree to our Terms and Conditions

To access your new account your username will be your initials and PMB number and your password is your postal code, no spaces.

Example: Joe Smith PMB#XXXX Username: JSXXX Password: (Your Postal code-no spaces)

Step 2

Buy Stuff Online.

When you make online purchases, use CBI’s US Shipping Address as your Business or Personal US Mailing & Shipping Address. All you have to do is put your Name, your PMB#, and CBI’s US Shipping Address when asked to fill in shipping info.

Address your packages as follows.  Line 1 Your Name.  Line 2 our address 1342 Military Road and be sure to include your PBM Number and finally the third line should be Niagara Falls, New York 14304
Step 3

Pick-up Your Package(s).

Pick them up anytime at the CBI Warehouse after the shipment has been received by our staff. Upon pick-up you will need photo ID. Before arriving at CBI, please schedule a pick-up on tracking page. tracking.cbiusa.com

You do NOT need to notify CBI before shipping packages to the CBI warehouse. You can start sending items to our US shipping address today!

Click here for a printable map to our Military Road Location

Step 4

Payment Options.

Pick one of these payment options.

Option #1:

Per package plan - $6.00 USD per package**

Option #2:

Annual discount plan - $125 USD with unlimited $2.00 USD per package for 12 months**

Please see our Services page for a list and explanation of other applicable charges for Oversized Packages, Skids etc.

FREE services: Customers can drop-off UPS/FedEx/USPS prepaid labeled packages for FREE. CBI also offers FREE faxing, internet, invoice printing, & recycled shipping materials.