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Ontario businesses and residents, start using CBI USA’s Mailbox Rental & US Shipping Address services. We offer the perfect temporary spot to store your US purchases until you’re ready to pick them up. Start saving money today!
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Register Today. To start, first register and receive a Private Mailbox Number (PMB#). CBI will need the following information to complete your registration:
1. A valid email address
2. A valid physical address
And on your next visit to the CBI warehouse, please bring the following with you to complete the registration process:
1. A filled out & signed USPS form usps1583.pdf
2. Two forms of ID
To Start The Registration Process: Click Here
To access your account your username will be your initials and PMB number and your password is your postal code, no spaces.
Example: Joe Smith PMB#XXXX
Username: JSXXX
Password: (Your Postal code-no spaces) |
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Buy Stuff Online.
When you make online purchases, use CBI’s US Shipping Address as your Business or Personal US Mailing & Shipping Address. All you have to do is put your Name, your PMB#, and CBI’s US Shipping Address when asked to fill in shipping info. 
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Pick-up Your Package(s).
Pick them up anytime at the CBI Warehouse after the shipment has been received by our staff. Upon pick-up you will need photo ID. Before arriving at CBI, please schedule a pick-up on tracking page. tracking.cbiusa.com
You do NOT need to notify CBI before shipping packages to the CBI warehouse. You can start sending items to our US shipping address today!
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Printable Map To Military Road Location
1342 Military Rd
Niagara Falls, NY 14304
Phone: 716-282-7447
Fax: 716-282-8632
CBI’s customer lobby is closed
However, we are here for pickups M-F 10AM – 4PM.
If you wish to pickup packages during these hours, please email us 24 hours in advance at info@cbiusa.com with subject of “Package Pickup” prior to arrival so we can have your packages ready.
Please see our “COVID-19 INFO” page for more information | | |
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 Payment Plans.
Pick one of these payment options.
Option #1:
Per package plan - $5.95 USD per package**
Option #2:
Annual discount plan - $108 USD with unlimited $1.80 USD per package** for 12 months
Shipping valuable purchases? All items (packages, skids, vehicles, etc.) received & signed for by CBI include CBI’s exclusive replacement guarantee (exclusions apply. Please review our Services page for full details. Do not trust your purchases with any less of a liability policy.
Please see our Services page for a list and explanation of other applicable charges for Oversized Packages, Skids etc.
FREE services: Customers can drop-off UPS/FedEx/USPS prepaid labeled packages for FREE. CBI also offers FREE faxing, internet, invoice printing, & recycled shipping materials.
CBI is conveniently located near the Rainbow, Whirlpool, & Lewiston-Queenston Bridges in Niagara Falls, NY.
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