CBI USA - Package Forwarding, US Shipping Address, US Mailbox Rental Services

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We are now located at 1342 Military Road, Niagara Falls, NY 14304.

IMPORTANT UPDATE: CBI is suspending forwarding packages at this time due to rising shipping costs. Pre-paid labels are still accepted.

REMINDER: Packages left at CBI more than 365 days will start to be liquidated.
This policy went into effect November 1st, 2018.

CBI provides a physical US Shipping Address where you can have your purchases shipped & stored. Follow 4 easy steps.

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Location & Hours:

1342 Military Rd
Niagara Falls, NY 14304
Phone: 716-282-7447
Fax: 716-282-8632

Mon 9AM TO 5PM
Tue 9AM TO 5PM
Wed 9AM TO 5PM
Thu. 9AM TO 5PM
Fri 9AM TO 5PM

Next Holiday Closing:

See FAQs for entire list
of holiday closings
Nov. 28th and Nov. 29th
For Thanksgiving

Ontario businesses and residents, start using CBI USA’s Mailbox Rental & US Shipping Address services. We offer the perfect temporary spot to store your US purchases until you’re ready to pick them up. Start saving money today!

Step 0 - Register as a CBI USA Customer


Register Today.

To start, first register and receive a Private Mailbox Number (PMB#). CBI will need the following information to complete your registration:

1. A valid email address
2. A valid physical address

And on your next visit to the CBI warehouse, please bring the following with you to complete the registration process:

1. A filled out & signed USPS form usps1583.pdf
2. Two forms of ID

To Start The Registration Process: Click Here

To access your account your username will be your initials and PMB number and your password is your postal code, no spaces.

Example: Joe Smith PMB#XXXX
Username: JSXXX
Password: (Your Postal code-no spaces)

Step 1 - Use our US shipping address for online purchases


Buy Stuff Online.

When you make online purchases, use CBI’s US Shipping Address as your Business or Personal US Mailing & Shipping Address. All you have to do is put your Name, your PMB#, and CBI’s US Shipping Address when asked to fill in shipping info.

CBI Address - CBI USA Package forwarding services
Step 2 - Package forwarding and package pick-up


Pick-up Your Package(s).

Pick them up anytime at the CBI Warehouse after the shipment has been received by our staff. Upon pick-up you will need photo ID. Before arriving at CBI, please schedule a pick-up on tracking page. tracking.cbiusa.com

You do NOT need to notify CBI before shipping packages to the CBI warehouse. You can start sending items to our US shipping address today!

Printable Map To Military Road Location

1342 Military Rd
Niagara Falls, NY 14304
Phone: 716-282-7447
Fax: 716-282-8632

Mon 9AM TO 5PM
Tue 9AM TO 5PM
Wed 9AM TO 5PM
Thu. 9AM TO 5PM
Fri 9AM TO 5PM


Step 3 - Payment options for mailbox rental and us mailbox services Box Image - CBI USA Package forwarding services

Payment Plans.
Pick one of these payment options.

Option #1:
Per package plan - $5.95 USD per package**

Option #2:
Annual discount plan - $108 USD with unlimited $1.80 USD per package** for 12 months

Shipping valuable purchases? All items (packages, skids, vehicles, etc.) received & signed for by CBI include CBI’s exclusive replacement guarantee (exclusions apply. Please review our Services page for full details. Do not trust your purchases with any less of a liability policy.

Please see our Services page for a list and explanation of other applicable charges for Oversized Packages, Skids etc.

FREE services: Customers can drop-off UPS/FedEx/USPS prepaid labeled packages for FREE. CBI also offers FREE faxing, internet, invoice printing, & recycled shipping materials.

CBI is conveniently located near the Rainbow, Whirlpool, & Lewiston-Queenston Bridges in Niagara Falls, NY.

1342 Military Rd, Niagara Falls, New York 14304
Phone 716.282.7447 - Fax 716.282.8632
Ontario's Amerifriend Since 1987
© 2018 CBI USA. All Rights Reserved. CBI Privacy Policy.