CBI USA - Package Forwarding, US Shipping Address, US Mailbox Rental Services

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Notice: Our Military Rd location is now closed. Packages have been transferred to our Cudaback location for pickup. No further packages should be sent to our Military Road address. Next Holiday Closing: Easter March 30th. Keep an eye on our email for updates regarding our new larger location opening this summer.
CBI provides a physical US Shipping Address where you can have your purchases shipped & stored. Follow 4 easy steps.

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Cudaback Location:

1711 Cudaback Ave
Niagara Falls, NY 14303

Phone: 716-282-7447
Fax: 716-282-8632


M-Fri 9AM TO 5PM

Next Holiday Closing:

Easter: March 30th
See FAQs for entire list
of holiday closings

Map - CBI USA Warehouse Location

Ontario businesses and residents, start using CBI USA’s Mailbox Rental & US Shipping Address services. We offer the perfect temporary spot to store your US purchases until you’re ready to pick them up. Start saving money today!

Step 0 - Register as a CBI USA Customer


Register Today.

To start, first register and receive a Private Mailbox Number (PMB#). CBI will need the following information to complete your registration:

1. A valid email address
2. A valid physical address

And on your next visit to the CBI warehouse, please bring the following with you to complete the registration process:

1. A filled out & signed USPS form usps1583.pdf
2. Two forms of ID

To Start The Registration Process: Click Here

To access your account your username will be your initials and PMB number and your password is your postal code, no spaces.

Example: Joe Smith PMB#XXXX
Username: JSXXX
Password: (Your Postal code-no spaces)

Step 1 - Use our US shipping address for online purchases


Buy Stuff Online.

When you make online purchases, use CBI’s US Shipping Address as your Business or Personal US Mailing & Shipping Address. All you have to do is put your Name, your PMB#, and CBI’s US Shipping Address when asked to fill in shipping info.

CBI Address - CBI USA Package forwarding services
Step 2 - Package forwarding and package pick-up


Pick-up Your Package(s).

Pick them up anytime at the CBI Warehouse after the shipment has been received by our staff. Upon pick-up you will need photo ID. Before arriving at CBI, please schedule a pick-up on tracking page. tracking.cbiusa.com

You do NOT need to notify CBI before shipping packages to the CBI warehouse. You can start sending items to our US shipping address today!

There are no package holding or storage fees (including oversize), so you can consolidate your online purchases & pick them up at your convenience during business hours.

Cudaback Location      

1711 Cudaback Ave
Niagara Falls, NY 14303

Phone: 716-282-7447
Fax: 716-282-8632


M-Fri 9AM TO 5PM


Step 3 - Payment options for mailbox rental and us mailbox services Box Image - CBI USA Package forwarding services

Payment Plans.
Pick one of these payment options.

Option #1:
Per package plan - $5.95 USD per package**

Option #2:
Annual Membership plan - $108 USD with unlimited $1.80 USD per package** for 12 months

Shipping valuable purchases? All items (packages, skids, vehicles, etc.) received & signed for by CBI include CBI's exclusive replacement guarantee (exclusions apply. Please review our FAQ section for full details. Do not trust your purchases with any less of a liability policy.

**Oversize packages: If your package is over 70 lbs and/or 84 inches (length plus girth), there is an additional $5.50 oversize fee.

Tires: $5.95 per tire with no additional oversize or holding fee.

TVs: $27 (includes oversize & holding fees)

Skids: $27 to receive & outbound a skid. And a $2.00 per night storage fee. Oversize skids larger than 48“x42“x48” are subject to additional handling & storage fees.

FREE services: Customers can drop-off UPS/FedEx/USPS prepaid labeled packages for FREE. CBI also offers FREE faxing, internet, invoice printing, & recycled shipping materials.

CBI is also an authorized UPS shipping center making us the low cost alternative to the UPS Store & Mail Boxes Etc. We are conveniently located near the Rainbow, Whirlpool, & Lewiston-Queenston Bridges in Niagara Falls, NY.