CBI USA - Package Forwarding, US Shipping Address, US Mailbox Rental Services

   
   

The border is reopening November 8th. YOU CANNOT SCHEDULE A PICK UP UNTIL NOVEMBER 4TH. Please click here to read our reopening letter for all of the details on how to schedule your pickup as an appointment will be required. AGAIN,THE APPOINTMENT SYSTEM WILL BE TURNED ON STARTING NOVEMBER 4TH.

CBI provides a physical US Shipping Address where you can have your purchases shipped & stored. Follow 4 easy steps.



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Phone
716.282.7447
Fax
716.282.8632

Location & Hours:

1342 Military Rd Niagara Falls, NY 14304

Due to staff shortages are temporary hours are:

Mon - Fri 10AM - 2PM

CBI’s customer lobby is closed until November 8th.

If picking up packages prior to November 8th.

Please email us 24 hours in advance at info@cbiusa.com with subject of “Package Pickup” prior to arrival so we can have your packages ready.

However, starting November 8th you must have a prescheduled appointment.

That appointment requested MUST be made through our Tracking page.

Email requests will not be honored.

You will be able to start booking appointments for November 8th and later starting on November 4th.

Please see our COVID-19 Info page for more details.


Next Holiday Closing:

See FAQs for entire list of holiday closings 2021

Thanksgiving: Thursday and Friday, Nov 25th & 26th











Ontario businesses and residents, start using CBI USA’s Mailbox Rental & US Shipping Address services. We offer the perfect temporary spot to store your US purchases until you’re ready to pick them up. Start saving money today!

Step 0 - Register as a CBI USA Customer

   

Register Today.

To start, first register and receive a Private Mailbox Number (PMB#). CBI will need the following information to complete your registration:

  1. A valid email address
  2. A valid physical address

And on your next visit to the CBI warehouse, please bring the following with you to complete the registration process:

  1. A filled out & signed USPS form usps1583.pdf
  2. Two forms of ID

To Start The Registration Process: Click Here

To access your account your username will be your initials and PMB number and your password is your postal code, no spaces.

Example: Joe Smith PMB#XXXX Username: JSXXX Password: (Your Postal code-no spaces)

Step 1 - Use our US shipping address for online purchases

   

Buy Stuff Online.

When you make online purchases, use CBI’s US Shipping Address as your Business or Personal US Mailing & Shipping Address. All you have to do is put your Name, your PMB#, and CBI’s US Shipping Address when asked to fill in shipping info.

CBI Address - CBI USA Package forwarding services
Step 2 - Package forwarding and package pick-up

   

Pick-up Your Package(s).

Pick them up anytime at the CBI Warehouse after the shipment has been received by our staff. Upon pick-up you will need photo ID. Before arriving at CBI, please schedule a pick-up on tracking page. tracking.cbiusa.com

You do NOT need to notify CBI before shipping packages to the CBI warehouse. You can start sending items to our US shipping address today!

      
Printable Map To Military Road Location

1342 Military Rd Niagara Falls, NY 14304

Due to staff shortages are temporary hours are:

Mon - Fri 10AM - 2PM

CBI’s customer lobby is closed until November 8th.

If picking up packages prior to November 8th.

Please email us 24 hours in advance at info@cbiusa.com with subject of “Package Pickup” prior to arrival so we can have your packages ready.

However, starting November 8th you must have a prescheduled appointment.

That appointment requested MUST be made through our Tracking page.

Email requests will not be honored.

You will be able to start booking appointments for November 8th and later starting on November 4th.

Please see our COVID-19 Info page for more details.

      



Step 3 - Payment options for mailbox rental and us mailbox services Box Image - CBI USA Package forwarding services

Payment Plans.
Pick one of these payment options.

Option #1:

Per package plan - $5.95 USD per package**



Option #2:

Annual discount plan - $108 USD with unlimited $1.80 USD per package for 12 months



Shipping valuable purchases? All items (packages, skids, vehicles, etc.) received & signed for by CBI include CBI’s exclusive replacement guarantee (exclusions apply. Please review our Services page for full details. Do not trust your purchases with any less of a liability policy.




Please see our Services page for a list and explanation of other applicable charges for Oversized Packages, Skids etc.

FREE services: Customers can drop-off UPS/FedEx/USPS prepaid labeled packages for FREE. CBI also offers FREE faxing, internet, invoice printing, & recycled shipping materials.


CBI is conveniently located near the Rainbow, Whirlpool, & Lewiston-Queenston Bridges in Niagara Falls, NY.




1342 Military Rd, Niagara Falls, New York 14304
Phone 716.282.7447 - Fax 716.282.8632

Ontario’s Amerifriend Since 1987


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