CBI USA - Package Forwarding, US Shipping Address, US Mailbox Rental Services


4/29/2021 – Due to a potential COVID outbreak among the staff we must temporarily suspend all outbound shipments until further notice.

CBI’s customer lobby is closed until the border officially reopens. We are only accepting packages for customers that have the ability to pick them up or arrange for forwarding.

Please refer to our “COVID-19 Info” page for more information.
CBI provides a physical US Shipping Address where you can have your purchases shipped & stored. Follow 4 easy steps.

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Location & Hours:

1342 Military Rd
Niagara Falls, NY 14304
Phone: 716-282-7447
Fax: 716-282-8632

CBI’s customer lobby is closed

However, we are here for pickups M-F 10AM – 2PM.

If you wish to pickup packages during these hours, please email us 24 hours in advance at info@cbiusa.com with subject of “Package Pickup” prior to arrival so we can have your packages ready.

Please see our “COVID-19 INFO” page for more information

Next Holiday Closing:

See FAQs for entire list
of holiday closings 2021


About CBI:

CBI USA – Ontario’s Amerifriend since 1987

Amerifriend: an American who lets a Canadian pal use his/her mailing address when shopping online, to avoid international shipping fees or restrictions, and then passes the item on by mail or in person.

Family owned & operated for over 25 years, CBI (Consolidated Business International) was created to enable our Ontario customers to “consolidate” all their US mailbox and shipping, needs under one roof. Our company motto: “our address is your address” is our core belief.

Our business objective is to provide professional reliable services & great value to our customers. We take great strides in carefully handling & protecting all assets entrusted to us. We strive for excellence in all levels of our operations & make friendly customer service a top priority. CBI’s growth is almost entirely by word-of-mouth. Our success is measured when our customers refer us to others & achieved when a good reputation precedes us.

Hear ABOUT US from our customers:

“My business has been using CBI’s services for over 24 years and they never fail to provide outstanding service. I feel like my business gets better quality service for less” – Brenda S. (Simple Favors)

“We’ve been using The UPS Store for many years not knowing about CBI USA. What an amazing cost savings switching to CBI. We can now receive large bulk items & even skids” – Mary & Eugene F. (Upholsteries by Dixie).

“I always thought, how great it would be to shop online from US retailers, but I always told myself, but I live in Ontario. A friend told me about CBI & I wish I knew about it earlier. Thank you CBI for providing such a valuable service!” – Lori F.

“I travel from Toronto to pick-up my items. I’m so grateful that there are no holding fees. I can combine my purchases & make the trip across the border around my schedule — without stressing that I’m being charged & penalized every week I can’t pick-up” – Nelson C.

“CBI’s location so close to the Rainbow & Whirlpool Bridges is so convenient” – Jurgens L.

CBI’s liability policy with full replacement guarantee isn’t available anywhere else. I wouldn’t trust my purchases with any other company” – Mike A.

“I’m a longtime customer of yours and I’d just like to say that you guys are doing an amazing job. I’ve probably referred at least a hundred people to you already and everyone has thanked me for the recommendation on cheap USA shopping” – Kenneth M.

Meet David Rodriguez (founder & owner):

Born & raised in Niagara Falls, NY – married with 2 daughters. Dave’s first start in parcel service was working for UPS. After working for UPS for 15 years, he regularly observed that many needs were not being met. Dave’s entrepreneurial spirit convinced him that he could meet a need for his Canadian friends by leaving UPS & starting CBI. One customer at a time, Dave worked diligently to earn their trust & loyalty. CBI USA is now many customers strong & growing.

1342 Military Rd, Niagara Falls, New York 14304
Phone 716.282.7447 - Fax 716.282.8632
Ontario's Amerifriend Since 1987
© 2018 CBI USA. All Rights Reserved. CBI Privacy Policy.