1342 Military Rd Niagara Falls, NY 14304

Due to staff shortages are temporary hours are:

Mon - Fri 10AM - 2PM

CBI’s customer lobby is closed until November 8th.

If picking up packages prior to November 8th.

Please email us 24 hours in advance at info@cbiusa.com with subject of “Package Pickup” prior to arrival so we can have your packages ready.

However, starting November 8th you must have a prescheduled appointment.

That appointment requested MUST be made through our Tracking page.

Email requests will not be honored.

You will be able to start booking appointments for November 8th and later starting on November 4th.

Please see our COVID-19 Info page for more details.

See FAQs for entire list of holiday closings 2021

Thanksgiving: Thursday and Friday, Nov 25th & 26th